Privacy Policy
1. Introduction
This Privacy Policy explains how Handymen2Hire collects, uses, stores, and protects your personal information when you use our website and services.
By using Handymen2Hire.com, creating an account, posting a job, responding to a job, or contacting us, you agree to the practices described in this Privacy Policy.
Handymen2Hire is an online platform that connects homeowners with independent tradespeople across the United Kingdom.
2. Information We Collect
We may collect personal information that you provide directly through the website, including your name, email address, phone number, location, account details, job details, messages, reviews, and any information submitted through forms.
If you are a tradesperson, we may also collect information related to your profile, services offered, work area, experience, and business details.
We may also collect technical information automatically, such as your IP address, browser type, device information, pages visited, and how you interact with the website.
3. How We Use Your Information
We use your information to provide and improve our services, including helping homeowners post jobs, helping tradespeople respond to job opportunities, managing user accounts, enabling communication between users, and improving the website experience.
We may also use your information to respond to enquiries, provide customer support, send service-related notifications, prevent misuse or fraud, and comply with legal obligations.
4. Job Posts, Messages and User Content
When homeowners post a job, certain details may be visible to tradespeople so they can decide whether to respond.
When tradespeople respond to a job, relevant profile or contact information may be shared with the homeowner as part of the platform experience.
Messages, reviews, ratings, job details, and profile information submitted through the website remain the responsibility of the user who provides them.
5. Sharing Your Information
We may share information between homeowners and tradespeople where necessary to provide the service.
We may also share limited information with trusted third-party service providers who help us operate the website, process communications, maintain security, manage payments, or provide technical support.
We do not sell your personal information to third parties.
6. Cookies and Tracking
Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse website traffic, and enhance user experience.
You can control or disable cookies through your browser settings. Some website features may not work correctly if cookies are disabled.
7. Payments and Service Fees
If payment features, service charges, subscriptions, or lead fees are introduced on the platform, payment information may be processed securely by third-party payment providers.
Handymen2Hire does not intend to store full card details directly on its website.
8. Data Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, or disclosure.
However, no online platform can guarantee complete security. Users are responsible for keeping their login details confidential and for signing out when using shared devices.
9. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of external websites. You should review their privacy policies before sharing information with them.
10. How Long We Keep Your Information
We keep personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and maintain platform records.
Account, job, message, and review data may be retained while your account is active or where required for business or legal reasons.
11. Your Rights
Under applicable UK data protection laws, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information.
You may also request a copy of the personal information we hold about you.
To make a request, please contact us through the website or by email.
12. Marketing Communications
We may send service-related emails about your account, job posts, messages, or platform updates.
We may also send marketing communications where permitted by law or where you have given consent. You can unsubscribe from marketing emails at any time.
13. Children’s Privacy
Handymen2Hire is intended for users aged 18 and over.
We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page. Continued use of the website after changes are published means you accept the updated policy.
15. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us through the website.
Email: admin@handymen2hire.com